Please shoot an unboxing video when you receive the parcel and inform us immediately if any product is missing or damaged. Our policy lasts 3 days starting from the day of your delivery. If 3 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange. Items that have been mistakenly ordered by the customer are not refundable and cannot be returned in any case. Also, the order cannot be canceled after the dispatch has been done. The customer can only replace the products if any damaged or the defected item is received. To be eligible for a replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your refund/replacement, you must keep the original receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition is damaged or missing parts for reasons not due to our error - On sale items or Discounted items. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

In the case of Cash On Delivery (COD) orders, Only discount coupons/vouchers will be provided. Note: Refund will be provided after deducting actual shipping charges(s) paid by the company. Order Cancellation: Once an order gets packed and dispatched, it can not be canceled. Order Undelivered/RTO: If an order gets undelivered/RTO due to a customer mistake then in the case of Cash-on-Delivery: We will not be able to dispatch COD orders again to the same customer. in case of Prepaid: Refund can be provided after deducting shipping charges(s). If an order gets undelivered/RTO due to a delivery partner's mistake then a re-ship or full refund will be provided to prepaid orders. Late or missing refunds (if applicable) If you haven’t received a refund yet, we request you to first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

Shipping / Exchanges (if applicable) To return your product, you should ship your product details to DYN Shop #89-90, Krishna Park Soc. Vip To Utran Road, Utran, Surat - 394105, Guj, India. Contact:- 9574474420 Email:-support@dynshop.in